Refunds

How do I cancel my flight booking?

Depending on the flight booked you can contact to the airline directly for your cancellation along with the details received after booking your flight or you can call us or mail to us for cancellation of your flight ticket prior to departure, please keep your have your booking reference to hand. Please note that there will be some admin charges of cancellation of your flight ticket from regular airline.

Are there charges for flight cancellations?

Please note that some fares are non-refundable however some cases airlines will accept cancellation with a cancellation fee. If cancellation is allowed by the airline an additional admin fee would collected by Afrigogo, this is in addition to any fees charged by your airline.

How long is the refund process?

Most of the tickets are non-changeable/refundable however in some cases only a fraction ticket amount   can be refunded, it may take between 12 weeks or more to process after receiving your cancellation request and details in writing.

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