If you decide to pay through bank transfer or Internet banking, you will receive an email with the account information necessary to make the transfer after completing your booking. You must make the payment within the term indicated in the booking confirmation e-mail so that the booking can be confirmed. If we don’t receive your payment within that agreed term, your booking will be cancelled and you will need to re-book.
Airfares are guaranteed only upon ticketing, and not upon submission of payment. If any error occurs we will notify you and organize a refund or arrange an alternative. Where you choose an alternative and it is more expensive than your original booking, you may be responsible for paying the difference.
We only provide eTickets. An eTickets is an Electronic Ticket, we will include your eTicket number in the confirmations email. Although it’s not essential to take a copy of this as the eticket is stored electronically on your airline booking you can print it out for your records.
Infants: 0-1 years till the entire period of travel. Children: 2-11 years till the entire period of travel.
Please note that infants are not allocated with a seat and must travel on the lap of an adult.